Case Studies

Second visits driving hidden cost and delays in social housing repairs

Getting it right first time – First Time Fix Rate

Damp, mould and the supply chain: why compliance starts before the contractor arrives

Awaab’s Law Phase 2: Why getting repairs right first time has never been more important

Using technology to enhance efficiency and customer satisfaction

Supporting social housing delivery at scale – Huws Gray Partnership Solutions and WPS

Cobalt Housing sees customer satisfaction rise after collaborative approach with Huws Gray

Partnership approach delivers high satisfaction for Soha Housing

Weaver Vale Housing Trust

Since its formation in July 2002, Weaver Vale Housing Trust have built and maintained over, 6,000 affordable homes in Northwich, Winsford, Frodsham, Helsby and outlying rural areas.